Protecting the interests of automobile and other businesses in the field of consumer law is the main specialization of BORISOV LEGAL.
We have unique experience in supporting litigation and ongoing legal support for the purpose of effectively protecting businesses from consumer claims and lawsuits. Established partnerships allow us to provide effective judicial support not only in the Moscow region, but also locally in many regions of the Southern and North Caucasian Federal Districts, achieving significant optimization of clients' budgets.
We cooperate with major international brands – automobile concerns, importers, dealers and distributors, suppliers of spare parts, to whom we provide the following services:
- Litigation with consumers and contractors
- Claims management
- Organization of a remote claims service (Help Desk)
- Support for work with the dealer network, verification and analysis of dealer agreements
- Consulting on compliance with regulatory requirements when conducting business
- Consulting on compliance with technical regulations, labeling, warranty obligations, advertising
- Interaction with Rospotrebnadzor (Russian Federal State Agency for Health and Consumer Rights)
- Consulting on compliance with legislation on the protection of personal data
- Risk assessment of warranty and post-warranty programs, marketing promotions, loyalty programs
- Consulting on risk reduction when working with consumers